Privacy Policy
This policy explains how Tint Xtreme handles personal information when you contact us, request a quotation, use an account or book a service.
Who we are
Tint Xtreme is the controller of the personal information described here. Contact us at info@tintxtreme.co.uk, 07301 275041, or Unit 8 Glenmore Business Park, Swindon, SN5 7FP.
Information we collect
We may collect your name, contact details, account details, vehicle registration and vehicle information, requested services, messages, quotations, appointment and payment records, and photos or videos you choose to provide. We also receive limited security and device information needed to operate and protect the website.
How we use it
We use personal information to answer enquiries, identify the vehicle, prepare and manage quotations, create and secure customer accounts, arrange appointments, provide services, process payments, keep business records, prevent misuse and meet legal obligations.
Our usual legal bases are taking steps at your request before a contract, performing a contract, complying with law and our legitimate interests in operating a secure and effective business. We ask for consent where it is specifically required, such as optional marketing.
Who receives it
Information is available only to authorised Tint Xtreme personnel and service providers that help us operate hosting, email, security, payments, vehicle checks and appointment management. They may use it only for the relevant service and under appropriate safeguards. We do not sell personal information.
How long we keep it
We keep information only for as long as it is reasonably needed for quotations, appointments, customer service, guarantees, accounting, legal claims and security. Unsuccessful enquiries and uploaded media are reviewed and removed when no longer required. Legal and financial records may need to be kept for longer periods.
Your choices and rights
Depending on the circumstances, you may ask for access, correction, deletion, restriction, objection or a portable copy of your information. You may withdraw consent at any time where processing depends on consent. Some requests may be limited where we must retain information by law or to establish or defend legal claims.
Security and international transfers
We use access controls and other proportionate measures to protect information. No online service can guarantee absolute security. If a provider processes information outside the United Kingdom, we require an appropriate legal transfer mechanism and safeguards.
Cookies and external links
The website may use essential cookies for security, accounts and appointments. Optional analytics or marketing cookies should be used only in line with your choices. Links to other websites are governed by their own privacy notices.
Questions or complaints
Contact info@tintxtreme.co.uk first so we can help. You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk.